Need a little help getting your new hiking poles setup?
Have a question about using them?
Watch our instructional video below!
You can use the video guide BELOW the video to skip ahead to the part you need the most rather than watching all 35 minutes!
If we do not answer your questions here or just need a little extra help, please contact us at anytime!
Setup & Use Sections
00:00 - 00:19 - Intro & Contact Information
00:20 - 02:16 - Pole Specs & features
02:17 - 02:45 - What you receive
02:46 - 04:03 - Locking/Unlocking the poles (Expanding/Collapsing)
04:04 - 05:51 - IMPORTANT! STOP Markings on your poles
05:52 - 07:04 - What Height should my poles be set at?
07:05 - 08:19 - Using the height markings
08:20 - 10:25 - Which hiking pole tips to use
10:26 - 12:02 - How long will the tips last
12:03 - 14:44 - Using the wrist straps & grips
14:45 - 15:33 - Anti-Shock feature
15:34 - 17:39 - Important cleaning information
17:40 - 19:05 - Taking the poles on an airplane
TROUBLE SHOOTING SECTIONS
19:06 - 20:49 - My rubber tips fell off!
20:50 - 22:14 - I accidentally pull the pole apart!
22:15 - 23:52 - Pole sections spin but don't lock
23:53 - 25:40 - I pulled the pole apart and the lock is missing!
25:41 - 28:02 - The poles are stuck and I cannot unlock them!
28:03 - 30:04 - I locked the pole but it won't stay locked!
30:05 - 34:35 - All about the locking mechanism & how it works
34:36 - 35:25 - Closing thoughts & How to contact us